Description
We have an incredible opportunity for an Assistant to join our close-knit Commercial Support team in Mulgrave!
This is an entry level position.
Primary Responsibilities
- Handle enquiries form sales team and provide ongoing support
- Handle customer queries and complaints professionally in a timely manner
- Liaise between sales team with other departments (operation, IT, accounts, marketing, procurement, QA and legal)
- Coordinate meetings for sales staff nationwide
- Process and keep records of claims from customer and sales team including travel requests, leave taken, sales expenses, sales proposals, price difference, stock issue and etc
- Maintain and update customer’s database accurately
- Maintain and update sales team’s call cycle and any special arrangement
- Maintain product catalogue and promotional catalogue for sales team
- Update sales team on new products and promotions
- Generate reports (Deals, MI/PI reports, comp check)
- Coordinate business plans for trade activities and sales report
- Assist different Channels in Sales Department to process forecast on annual and ad hoc basic
- Perform stock and deals management
- Perform other duties that correspond to your skills, knowledge and ability
- The above may be subject to change from time to time and be willing to undertake any other responsibility as assigned by management as and when necessary.
Key Requirements
- Full Australian working rights
- Excellent verbal and written communication skill in both Chinese and English
- Strong computer skills in all Microsoft applications and programs;
- Attention to details
- Ability to Multi-task and Ability to priorities
Info
We are looking for someone to join our team in Mulgrave!
Location
Victoria, AUSTRALIA
Department
Business Engagement
Grade
Assistant
Type
Full-time
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